REPAIR

The Direct-to-Door Clothing Restoration Service

Instead of letting damaged clothes sit in your closet for years, a simple two-step action turns an errand into an effortless home drop back service.


A broken zipper, a torn seam, or a loose hem shouldn't relegate your favorite clothes to the back of the closet—or worse, the bin. Finding a local tailor, taking measurements, and making two trips to a shop is an inconvenient chore. The REPAIR bag turns professional garment mending into a simple, seamless mail-in experience.

Once you receive your REPAIR bag, book and log your specific repair details (from hem alterations to zipper fixes) through our partner portal Hello Tailr. Drop your item into the bag, send it off, and expert tailors will restore your garment and ship it straight back to your door.

Effortless Booking: Quickly detail your garment's needs on the dedicated portal.

Professional Tailoring Made Simple: Covers common repairs and alterations—zippers, tears, button replacements, and seam mending—without ever leaving your house.

Tracked Restoration: Receive updates as your clothing moves through evaluation, expert mending, and return shipping.

Sustainable Craftsmanship: Partners with ethical, skilled tailors to extend the lifecycle of your wardrobe.

SORT YOUR GARMENTS

Divide your wardrobe clear-out: REPAIR for a quick and easy solution to longevity, wearable garments in good condition for REWEAR, and worn-out, damaged, or unwearable textiles for RCYCL.

SCAN THE QR CODE

Use your phone to scan the code printed directly on your bag to register your repair.

BOOK YOUR RETURN

Follow the quick digital prompts to lock in your booking, no complicated paperwork required.

DROP OFF

Hand your satchel over at your nearest local collection point and enjoy the instant relief. Hello Tailr will let you know how the process is going and keep you informed.


Each REPAIR bag will hold one repair only. 

This REPAIR bag cost covers the freight and logistics, Hello Tailr will accommodate the cost to repair through booking portal when you add the details.